BACKGROUND

HCA has developed a bespoke digital system to enhance the way that helideck inspections are recorded, reported and managed. The Helideck Inspection and Certification System, named as HiX, went live in late 2024 and is now an integral tool for the HCA team and their worldwide client base, capturing the 250+ inspections conducted annually by HCA Inspectors.

HELIDECK INSPECTIONS

Inspectors conduct assessments using an iPad app, capturing data on-site and uploading it directly into a secure online portal. This replaces traditional paperwork with a digital workflow, giving both inspectors and clients real-time access to inspection progress, findings, and certification documents.

KEY FEATURES AND BENEFITS

• Real-Time Data and Access: Clients can log in to the HiX portal to view inspection status, respond to required actions, and download certificates and reports—all from one central location.
• Streamlined Communication: The platform allows for direct interaction between clients and inspectors, making it easier to clarify findings, submit evidence, and close out actions quickly.
• Transparent Audit Trail: Every action and response is logged, providing a comprehensive record of the inspection and certification process.
• Secure Document Storage: All reports and certificates are stored securely online, reducing the risk of lost paperwork and making compliance management much simpler.
• User-Friendly Experience: Clients have praised HiX for its clarity, ease of use, and the efficiency it brings to managing helideck certification.

INTERIM ASSESSMENTS

Following consultation with the helicopter operators, and the UK CAA, biennial physical inspections are now supplemented by Interim Assessments that occur in the intervening 12-months. These are conducted online via HiX to ensure that the helideck condition and operations are being maintained to CAP 437 standards. Continuing certification is contingent on the successful submission of the Interim Assessment.

Login to Existing Customer Portal – HIX

3RD PARTY ACCESS

Prior to conducting a helideck inspection, HCA customers will receive an email with a link granting user access to HiX. Helicopter operators who have signed a Memorandum of Understanding also have access.

Should any other 3rd party wish to access the HCA helideck certificates and information plates, please click “Get in Touch” below and complete the form on our contact page. Access will be granted at the discretion of HCA.