The Helideck Certification Agency (HCA) is excited to announce a significant leap forward in the way we conduct helideck inspections and manage certification processes. After months of rigorous development and testing, we are introducing the HiX system—a cutting-edge, web-based platform designed to streamline the entire inspection and certification workflow.

What is HiX?

The HiX system is an innovative solution that allows HCA inspectors to carry out helideck inspections using an app on an iPad. This app-based approach modernises the inspection process and ensures that data is instantly uploaded into our secure, web-based system. This seamless integration of field data with our online platform brings a host of benefits to our clients, enhancing both the efficiency and transparency of the certification process.

How Does It Work?

  • Inspection and Data Upload: HCA inspectors will conduct helideck inspections using the HiX app on an iPad, capturing all necessary data on-site. The data is then uploaded directly into our secure, web-based system.
  • Customer Portal Access: Clients can access this system through the new HiX customer portal. Here, they will be able to view the inspection data in real time and manage the follow-up actions required to close out any findings.
  • Action Management: Clients will be able to submit evidence of action completions directly to the HCA inspector via the HiX portal. This real-time interaction will speed up the process of closing out actions and moving toward final certification.
  • Final Reporting: Once all actions have been resolved, HiX will automatically generate the final Helideck Inspection Report. This comprehensive report will include a detailed audit trail of all actions and responses, ensuring full transparency.
  • Certification: The system will also produce the Helicopter Landing Area Certificate and the associated Information Plate, which clients can download directly from the portal.

Benefits for Clients

The launch of the HiX system represents a significant investment by HCA, with several key benefits for our clients:

  • Improved Reporting: The HiX system enhances the clarity and detail of inspection reports, providing clients with comprehensive insights into the certification process.
  • Streamlined Communication: The customer portal facilitates real-time communication between clients and HCA inspectors, reducing delays and improving the efficiency of the certification process.
  • Enhanced Security: All documentation, including reports and certificates, is stored securely within the HiX system. Clients can access and download their documents at any time through the customer portal.
  • Future Development: The HiX system lays the groundwork for future innovations. As we continue to refine and expand the platform, clients can look forward to additional features designed to improve offshore helicopter operations further.

Current Status and Launch Timeline

We began developing the HiX system in late 2023, and after extensive testing with select clients, we are thrilled to announce that we are on track to launch the full solution at the beginning of Q4 2024. As we approach the official launch, we are rolling out a social media teaser campaign to give our clients a sneak peek of what’s to come. Keep an eye on our channels for updates and exclusive content leading up to the launch.

Accessing the HiX System

To ensure our clients can easily access the new system, we will be adding a dedicated heading on our website: “Customer Portal – HiX” This link will take users directly to the HiX sign-in page, where they can securely log in to manage their inspection and certification processes. For those new to the system, additional narrative and guidance will be provided on the login page to assist with navigation and use.

Get Ready for the Future of Helideck Certification

The launch of the HiX system marks a new era in helideck certification. We are confident that this platform will improve the efficiency and accuracy of our inspections and enhance the overall customer experience. We look forward to partnering with you as we roll out this innovative solution and continue to drive excellence in offshore helicopter operations.

For more information or to see the system in action, stay tuned to our updates or contact your HCA representative today!

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